Self healing Information Technology
We got SHIT to resolve your
IT issues fully automated.
Discover your system to resolve errors, warnings and critical events in real time.

Windows issues worldwide? We've got you covered
with the world's first automated troubleshooting solution.
Say goodbye to IT headaches for good.
Who can benefit from SHIT?
IT Teams
SHIT empowers IT teams with self-healing technology to resolve issues more efficiently and effectively.
🚀 Reduce your workload
🚀 Focus on meaningful projects
🚀 Improve user satisfaction
MSPs
SHIT seamlessly protects your clients IT systems with proactive monitoring and automated issue resolution.
🚀 Increase profitability
🚀 Provide proactive IT support
🚀 Differentiate from competitors
Business Owners
Say goodbye to the stress of IT issues and hello to increased productivity, data security and massive cost savings with SHIT.
🚀 Boost your ROI
🚀 Minimize IT downtime
🚀 Improve data security & compliance
How IT support is struggling to keep pace these days.
IT support can be a challenge for businesses of all sizes. From complex technologies to cyber threats, the stakes are high. Manual support is time-consuming and prone to error, leaving you vulnerable to system failures, data breaches, and dissatisfied customers.
But there is a solution: self-healing IT support. With automated troubleshooting and proactive monitoring, you can save time, cut costs, and protect your business from the ever-evolving landscape of digital threats.
Zendesk - Average ticket volume has risen by 16% since the pandemic.
Rescue Assist - 68% of IT professionals spend more than an hour per day on tasks that could be automated.
SoftwareReviews - IT departments spend an average of 10% of their time on low-value, repetitive tasks.
BMC Software - IT downtime costs businesses an average of $9,000 per minute.
This is where SHIT comes in
Time to level up your IT!

Tired of shelling out money for IT support?
SHIT is cutting your IT support costs.
Save time and money at scale! Say goodbye to those costly and time-consuming tasks with self-healing IT support.
By automating the resolution of technical IT issues, you can save money like never before and increase efficiency!
Frustrated with the endless hours spent troubleshooting issues?
SHIT provides global problem resolutions once and for good.
Always be one step ahead of your IT systems. Let your IT team focus on bigger and better projects and increase productivity while your technology takes care of itself.
1. Analysis
Individual analysis of each PC workstation through automated system monitoring 24/7.
3. Resolution
We implement fully automated solutions for the recorded problems, which we read out on the basis of Microsoft Event IDs.
2. Matching
Recorded problems are synchronized with our global solution database.
4. Check & Testing
The integrated solutions are checked for functionality. The problem and the solution are documented in an internal ticket.

5. Report
New warnings, errors and critical events are automatically reported to Pioneer Desk, the process starts from scratch.
The global IT support skills gap is no match for us
SHIT masters the digital transformation. Just like this.
As a member of the IT team board, MSP or business owner, you know that digital transformation is not just a buzzword, but a reality that your organization is facing. It's not just about moving to the cloud, but also about adapting to new technologies, processes and challenges.
Self healing IT is the solution that can help you master this digital transformation. With self healing IT, you can stay ahead of the curve and unlock the full potential of your organization in the digital age.
IT Teams
By automating issue resolution and reducing manual workload, your can focus on more strategic and value-added tasks and projects, while delivering better service to your customers.
MSP
You can leverage self-healing technology to deliver proactive and automated support to your clients. This not only reduces manual workload but also boosts your revenue and cuts costs by increasing efficiency.
Business Owner
Ensure that your company is operating at peak performance while reducing the costs associated with manual support. Say goodbye to the headaches of IT support and hello to a more efficient and profitable future.